Lancer Media Alerts: FAQs, Terms and Conditions

by Noah Ismael, Editor

By subscribing to our text message updates (“Lancer Media Alerts”), you acknowledge that you have read this FAQs page and you agree to the terms and conditions at the bottom.

  • What are Lancer Media Alerts?
    • Lancer Media alerts are text message alerts about news, announcements, sports scores and major updates happening at the school. They are sent as standard SMS or MMS text messages.
  • Are there any charges for Lancer Media Alerts?
    • We provide alerts to you free of charge; however, standard text messaging and data rates may apply. Please contact your wireless provider if you have questions regarding your text messaging service.
  • How are Lancer Media Alerts delivered?
    • Lancer Media Alerts are delivered via text message (SMS or MMS) to your mobile phone’s inbox.
  • Can I get Lancer Media alerts on my BlackBerry?
    • Yes, if your BlackBerry is SMS-enabled via your wireless carrier. Please contact your wireless service provider if you have questions regarding your SMS service.
  • What phone number will the alerts come from?
    • The phone number will depend on your wireless carrier. In some cases, messages will be sent as a multimedia message (MMS), and they will be sent from [email protected] In other instances, messages will be sent as a standard message (SMS) and your carrier will display a random number.
  • Is my mobile phone able to receive Alerts?
    • Most mobile devices that can receive text messages (SMS or MMS service) are able to receive Lancer Media Alerts, provided you have a text messaging or data service plan from a participating wireless service provider. Please contact your wireless provider if you have questions regarding your SMS service.
  • Can I get Lancer Media alerts with my wireless service?
    • Lancer Media provides alerts service to most US carriers, including:
      • Alltel
      • AT&T
      • Bluegrass Cellular
      • Cellular One of East Central Illinois (ECIT)
      • Cellular South
      • Cellcom
      • Centennial
      • Conestoga
      • Google Voice
      • Sprint / Boost / Nextel
      • Virgin Mobile
      • Dobson
      • East Kentucky Network
      • Immix
      • nTelos
      • SunCom
      • T-Mobile
      • Verizon Wireless
      • West Central
    • If your wireless carrier is not listed, you can email us at [email protected]
  • What alerts will I receive?
    • You choose which Alerts you want to receive. We offer:
      • Daily message updates
        • We will send 1-2 messages per day if you subscribe to this category.
        • Messages will include daily news, announcements, and important reminders for the day.
      • Weekly message updates
        • 1-2 messages per week
        • Highlights events over the past week
        • Links to our weekly recap
      • News as it happens
        • We will send frequent messages to you if you subscribe to this category.
        • News is sent as it develops
        • On some days you might receive 15 messages, while on others you might receive none.
      • Only important alerts
        • We will send you alerts that we deem are important.
        • We will try to send you very few alerts if you subscribe to this option.
      • New article alert
        • Whenever we post a new article, you will receive an alert and a link to the article.
        • Multiple messages per week.
      • Photo of the day alert
        • 1-2  messages per day
        • You will receive a link to the photo of the day. (If you have data or unlimited messaging you might receive the photo directly in the message.)
      • Fact/Question of the day
        • Receive the fact or question of the day
        • 1-2 messages per day
      • Poll of the week
        • 1-2 messages per week
        • The poll of the week
      • Sports scores and club updates
        • News and updates for sporting events at the school.
        • Expect multiple messages on some days
        • Coming soon: alerts for specific sports and clubs
      • Everything
        • Potential for multiple messages per day
        • By subscribing to this alert type, you will receive ALL of the alerts listed above
        • Recommended only for persons with unlimited text messaging
  • How do I add an Alert?
    • If you would like to add or remove an alert type you can submit your registration form again. Alternatively, you may email [email protected] or text us at 240-285-9894.
  • How do I know if there is a new Alert available?
    • New Alert types are offered frequently. Check the alert subscription page for new offerings.
  • Are Lancer Media Alerts delivered outside of the US?
    • Yes. If your cell phone carrier is outside of the United States, please email us at [email protected]
  • How do I get help for Lancer Media Alerts?
    • If you need assistance with Lancer Media Alerts, please contact us at [email protected] or call/text 240-285-9894.
  • What if I want to cancel all Alerts?
    • To end your free subscription to Lancer Media Alerts, please follow one of the following procedures:
      • If messages are being delivered from “[email protected]”, reply with the word “STOP”
      • Email us at [email protected] Include your name and cell phone number along with a message stating that you would like to stop receiving our alerts.
      • Call or text 240-285-9894 and state that you would like to stop receiving alerts.
    • We will remove you from our alert list as soon as possible.
  • What if I want to stop getting a specific type of Alert?
    • Re-submit a subscription form. We will apply your changes as soon as possible.
  • I stopped my Alerts service. How do I get it back?
    • To re-instate your Alerts service, submit a new registration form.
  • What if I don’t want Alerts during a particular time of day?
    • We currently do not offer any way to suspend your alerts service for any period of time. Sorry for any inconvenience.
  • How many Alerts will I receive each week?
    • The number of alerts you receive is dependant on the types of alerts you subscribe to.
  • If I have an idea for an Alert type not offered, who can I contact?

 

Terms and conditions:

By opting in to receive Lancer Media text message alerts, you are responsible for all charges incurred on your wireless phone account by your carrier. Lancer Media, Linganore High School and Frederick County Public Schools are not responsible for any text message or data charges.